Online Reputation Management

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Online Reputation Management for Businesses The need for online reputation management for businesses: 82% of U.S. adults say they at least sometimes read online customer ratings or reviews before purchasing items for the first time, including 40% who say they always or almost always do so. (Pew Institute) 65% of U.S. adults who say they always or almost always read online ratings and reviews believe that they are generally accurate. (Pew Institute) Every one star increase in a Yelp rating means a 5 to 9% increase […]