The majority of services are not refundable after the invoice has been paid (after the project is accepted, contract is signed) since at that point we will have blocked out project time for your work. In some cases, such as with digital access to courses and other digital items, refunds may be available for a period, and if this is the case it will be noted directly on that product’s page.
Ongoing monthly services require a 15-day written cancellation so that any third-party resources that we use for your project can be cancelled as well. This notice may be presented in writing by emailing [email protected]
Cancellation and refund policies will also be outlined in proposals and/or contracts.
If you have any questions, please contact us [email protected]